Lightscribe. What a cool concept! I say concept because it’s really not ready for prime time.
First, the actual image that is burned in the disc is… faded at best. If you try to use anything other than high contrast, black and white images, forget it. But it’s still a lot faster overall and more permanent than paper labels.
But… it’s an HP product. I think that only Kodak writes the worst fucking software for their products and then wonders why they have so much support problems. Really?
My bitch today is that it’s quit working out of the blue. That’s right, for no apparent… wait, that’s not right, for ABSOLUTELY NO FUCKING REASON.
I’ve used it many times, and it worked without a hitch. Went to use it this time and it didn’t even exist. That’s right, completely disappeared.
O.K. maybe if I install the update pain-in-the-ass update I should be fine. Nope. Update chokes on some arcane error, rolls back, and as an added bonus, it DELETES the old software as well.
Fucking, fucking brilliant.
So where does one go for tech support. Why… to the Lightscribe website of course! (Bet you thought it would be HP and it’s bloated POS website, didn’t you?) And how do you go about actually troubleshooting your problem?
First you search the Knowledge Base. Of course, your problem is not found. This just leaves the dreaded Forum as your last hope.
Goddamn Google is faster.
So thanks HP. You stupid fuckheads. Thanks for nothing. I still haven’t found the solution.
Thank god I have nothing better to do. Oh wait…